Privacy Policy

Oneway Happiness

Effective Date: 31/01/2025

At Oneway Happiness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our hair care, skin care, and face & body care products.

1. Information We Collect

• Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
• Order Information: Purchase history, product preferences, and customer support interactions.
• Technical Information: IP address, browser type, device information, and cookies to enhance user experience.
• Marketing Information: Your preferences for receiving marketing materials and promotional offers.
• Social Media Information: If you engage with us through social media, we may collect your profile information and interactions.
• User-Generated Content: Reviews, testimonials, or any content you submit to our website or social media platforms.

2. How We Use Your Information

• To process and fulfill your orders, including payment processing and shipping.
• To improve our products, services, and customer support.
• To send you promotional offers, newsletters, and updates (you can opt-out anytime).
• To personalize your shopping experience and provide relevant recommendations.
• To comply with legal obligations and protect against fraudulent transactions.
• To analyze website traffic, trends, and customer behavior to improve our services.
• To respond to customer inquiries, feedback, and complaints.
• To administer contests, promotions, or surveys that you participate in.

3. How We Share Your Information

• Service Providers: Third-party vendors that assist in payment processing, order fulfillment, and marketing.
• Legal Authorities: If required by law, to protect our legal rights and prevent fraud.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
• Advertising and Analytics Partners: To help us analyze customer preferences and serve relevant advertisements.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transaction is 100% secure, and we cannot guarantee absolute security.

• We use SSL encryption to protect sensitive information during transactions.
• Access to your personal data is restricted to authorized personnel only.
• We regularly update our security protocols to address emerging threats.

5. Your Rights and Choices

• Access, update, or delete your personal information.
• Opt-out of marketing emails by clicking the unsubscribe link.
• Disable cookies through your browser settings.
• Request a copy of the data we have collected about you.
• Withdraw consent for data processing where applicable.

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings.

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us track user behavior and improve services.
• Advertising Cookies: Used to deliver personalized ads based on your interests.
• Third-Party Cookies: May be set by external services like social media platforms.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the revised date.

• Significant changes will be notified via email or website announcements.
• Continued use of our services after changes means you accept the revised policy.

9. Children's Privacy

Our products and services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware of any such data, we will take steps to delete it.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Oneway Happiness
[Your Business Address]
[Your Email]
[Your Phone Number]